Conflict Resolution in the Workplace (Institute of Hospitality, IIRSM & CPD Approved)
Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally, it explores how effective management of conflict can result in positive outcomes in the workplace.
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Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally, it explores how effective management of conflict can result in positive outcomes in the workplace.
Closed Captioning
Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally, it explores how effective management of conflict can result in positive outcomes in the workplace.
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45 mins*
*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions
